Welcome to HelpClean.ca. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Services Provided
HelpClean.ca offers residential and commercial cleaning services. Our specific services, including but not limited to office cleaning, retail cleaning, cafeteria cleaning, and fitness center cleaning, will be outlined in our service descriptions.
2. Booking and Payment
Booking: You may book our services by calling us directly at (514) 792-9711.
Payment: Payment is due upon completion of the cleaning service unless otherwise agreed.
3. Cancellations and Rescheduling
Cancellations: If you need to cancel a scheduled cleaning, please provide at least 24 hours notice to avoid a cancellation fee.
Rescheduling: You may reschedule your cleaning service by contacting us at least 24 hours in advance.
4. Customer Responsibilities
Ensure that all valuables and fragile items are securely stored before our cleaning staff arrives.
Provide access to the premises on the scheduled cleaning day. If our team cannot access the property, a fee may apply.
5. Liability Limitations
HelpClean.ca is insured; however, we are not liable for any damages or loss resulting from our services unless caused by our negligence. Clients must notify us of any damages within 24 hours of service completion.
6. Intellectual Property
All content on HelpClean.ca, including text, graphics, logos, and images, is the property of HelpClean.ca and is protected by copyright laws. Unauthorized use is prohibited.
7. Governing Law
These terms and conditions shall be governed by the laws of Quebec. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Quebec.
8. Changes to Terms
HelpClean.ca reserves the right to modify these terms and conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes acceptance of the new terms.
9. Contact Information
For questions about these terms and conditions, please contact us at:
- Email: [email protected]
- Phone: (514) 792-9711